Privacy Policy
We only collect personal information that you choose to share with us — your name, email address, and phone number if you contact us, plus whatever details you include in the body of your message. We use that information for one purpose: to write back to you. We do not sell it, lend it, license it, or share it with marketing partners or advertising networks. We store it on the same servers that run this site, kept reasonably long enough to follow up on your inquiry — usually six to twelve months, sometimes longer for orders or projects with open warranty. You may request a copy of everything we hold, ask us to correct mistakes, or have it deleted entirely. Just send a note and we will act on it within thirty days. If you feel we have not handled your data properly, you have the right to lodge a complaint with your local data protection authority.
Cookies
Only functional cookies are used here — the ones a site needs to remember a choice you've actively made: language, currency, log-in state, cart contents. We do not run analytics or advertising scripts on this site. There are no third-party scripts that drop their own tracking cookies. If you want a finer-grained inventory of every cookie this site sets, write to us and we'll send you the full list. You can block or delete cookies in your browser; the site will keep working but you'll have to re-enter preferences on subsequent visits.
Your information
If you'd like to access, update, port, or erase any personal information we have on file, please contact us — we'll act on it within thirty calendar days, at no charge. You have the right to withdraw consent for any future processing, to restrict how we use existing records, and to ask that your data be moved to another service in a portable format. Records subject to legal retention (orders, invoices) cannot be deleted before the required period elapses, but everything else can. You also have the right to raise a complaint with the supervisory authority in your country.
Company details
Jorenvemai, operating since 2017.